Acceptable Use Policy (AUP)

1. Customer Responsibility

You are responsible for all content, software, traffic, requests, connections, credentials, users, and activity associated with your account or services.

You must:

You remain responsible for activity conducted through your service where it results from credential sharing, insecure software, a compromised system, or an unauthorised user.

• keep passwords, proxy credentials, API tokens, access lists, and systems secure;
• ensure that employees, contractors, customers, sub-users, and downstream users comply with this AUP;
• obtain every permission, licence, consent, and legal authority required for your intended use;
• maintain sufficient records to identify a downstream user where resale or sub-user access is expressly approved;
• respond promptly to abuse, security, verification, and compliance requests from Interdata Networks.

2. General Prohibited Content and Conduct

You must not use an Interdata Networks service to create, host, store, transmit, retrieve, distribute, facilitate, conceal, or promote:

• activity prohibited by Malaysian law or other law applicable to you;
• child sexual abuse material, child exploitation, grooming, or sexual content involving minors;
• terrorism, violent extremism, unlawful threats, or unlawful promotion of violence;
• unlawful gambling, betting, lotteries, or gaming;
• unlawful obscene, indecent, or pornographic material;
• harassment, stalking, extortion, doxxing, or unlawful disclosure of personal information;
• copyright infringement, pirated software, cracked software, warez, unlawful media distribution, or licence-key abuse;
• phishing, credential theft, fake login pages, impersonation, scams, carding, or payment fraud;
• malware, ransomware, botnets, loaders, droppers, exploit kits, spyware, or command-and-control infrastructure;
• unauthorised system access, intrusion, exploitation, brute-force attacks, or credential stuffing;
• DDoS attacks, reflected or amplified attacks, stressers, booters, or attack-for-hire services;
• spam, unsolicited bulk email, unsolicited messaging, list bombing, or deceptive communications;
• packet spoofing, header forgery, or concealment of malicious traffic;
• activity that causes blacklisting, repeated abuse complaints, or material harm to Interdata Networks’ network, customers, suppliers, or IP reputation.

3. Interdata Networks Proxy Services

Interdata Networks may offer:

A Private Proxy is not necessarily exclusive unless the product description expressly states “Dedicated” or “Exclusive”. Shared and private proxy addresses may have been used by other customers.

Interdata Networks-managed proxy services are permitted only in accordance with the purchased plan, this AUP, the Terms of Service, and any custom restrictions communicated during review or provisioning.

• Shared Rotating Datacentre Proxies;
• Dedicated Datacentre Proxies;
• Private Proxies;
• related proxy gateways, credentials, APIs, and IP-based authentication.

4. Permitted Proxy Uses

Subject to this AUP and applicable law, proxy services may be used for legitimate purposes such as:

Permission under this section does not grant a right to access a third-party service. You remain responsible for the target service’s terms, access controls, permissions, intellectual-property rights, and applicable laws.

• ordinary web browsing and privacy protection;
• accessing publicly available information;
• market, product, pricing, and competitor research;
• search-result, localisation, and geographic-content testing;
• website, application, advertisement, and brand verification;
• software quality assurance and authorised geographic testing;
• academic or business research;
• lawful automation and API access;
• collection of publicly available data where the collection and subsequent use are lawful;
• management of accounts owned by you or managed with the account owner’s express authority.

5. Proxy Uses Requiring Prior Written Approval

The following uses require prior written approval from Interdata Networks and may require identity verification, business verification, target details, written authorisation, lower rate limits, dedicated IPs, or additional safeguards:

Approval may be limited, conditioned, reviewed, suspended, or withdrawn at any time.

• banking, payment, financial-services, credit, insurance, or lending platforms;
• government, military, public-sector, healthcare, education, or critical-infrastructure systems;
• ticket purchasing, ticket monitoring, queue access, or ticketing platforms;
• high-volume account management, login automation, or social-media automation;
• gaming, gambling, betting, cryptocurrency, or digital-asset platforms;
• bulk access to streaming, media, or subscription-content platforms;
• email, SMTP, bulk messaging, or mailing-service access;
• penetration testing, vulnerability scanning, load testing, or security research;
• access to non-public data, authenticated datasets, or information behind a login;
• processing of confidential, financial, health, biometric, or other sensitive personal data;
• unusually high request rates, concurrency, bandwidth, or target concentration;
• use of non-standard ports or protocols;
• resale, redistribution, white-labelling, or provision of proxy access to third parties;
• any use Interdata Networks reasonably considers sensitive or likely to create legal, security, fraud, complaint, or IP-reputation risk.

6. Prohibited Proxy Uses

Proxy services must not be used for:

6.1 Account and Identity Abuse

• credential stuffing, password spraying, or password attacks;
• account takeover or unauthorised login attempts;
• deceptive or inauthentic mass account creation;
• bypassing a suspension or ban for abusive, fraudulent, or unlawful purposes;
• buying, selling, testing, or trafficking stolen accounts or credentials;
• impersonating another person or organisation;
• generating fake likes, followers, comments, views, reviews, votes, or other engagement.

6.2 Fraud and Financial Abuse

• carding, payment fraud, or testing stolen payment information;
• fraudulent transactions, refund fraud, chargeback abuse, or promotion abuse;
• bypassing payment verification or anti-fraud controls;
• cryptocurrency theft, wallet attacks, or fraudulent trading activity;
• advertising fraud, click fraud, impression fraud, affiliate fraud, or lead fraud;
• obtaining goods, services, benefits, tickets, or promotions through deception.

6.3 Network and Security Abuse

Security testing is permitted only where the system owner has provided written authorisation and Interdata Networks has approved the use in advance.

• DDoS, DoS, flooding, or resource-exhaustion attacks;
• unauthorised port scanning, vulnerability scanning, probing, or exploitation;
• malware distribution, botnet activity, or command-and-control traffic;
• compromising, interrupting, degrading, or bypassing the security of a network or service;
• concealing the source of malicious or unauthorised security activity.

6.4 Spam and Messaging Abuse

SMTP and other messaging-related ports may be blocked or restricted.

• unsolicited bulk email or messaging;
• spam posting on websites, forums, comments, or social platforms;
• creation or operation of spam-support infrastructure;
• harvesting contact information for unsolicited marketing;
• bypassing anti-spam controls or mailing-platform restrictions.

6.5 Unauthorised Data Collection

• collecting non-public information without authority;
• bypassing authentication, paywalls, access controls, or confidentiality restrictions without permission;
• collecting personal data unlawfully or for an unlawful purpose;
• collecting passwords, authentication tokens, financial information, or sensitive personal data without authority;
• circumventing technical controls to obtain information you are not authorised to access;
• using collected data for harassment, discrimination, fraud, surveillance, or other harmful purposes.

6.6 Copyright and Media Abuse

• torrenting or peer-to-peer file sharing;
• downloading, streaming, or distributing pirated content;
• bypassing access controls to obtain copyrighted content without permission;
• operating unauthorised streaming, restreaming, mirroring, or download services;
• unlawful circumvention of digital-rights-management systems.

6.7 Ticketing and Market Manipulation

• automated ticket purchasing for scalping or unfair resale;
• bypassing ticket limits, queue systems, or purchase restrictions;
• manipulating rankings, reviews, product availability, pricing, or public metrics;
• automated purchasing intended to deprive ordinary users of fair access;
• search-engine or advertising manipulation involving fake clicks, searches, traffic, or engagement.

6.8 Unauthorised Resale and Open Access

• reselling or redistributing proxy access without written approval;
• publishing proxy credentials or endpoint details publicly;
• operating an open, unauthenticated, or publicly accessible proxy;
• allowing unknown or unverified third parties to use the service;
• concealing the identity of downstream users where identification is reasonably required for abuse handling.

7. Customer-Operated Proxies, VPNs, and Relays

Interdata Networks-managed proxy products are permitted subject to this AUP.

A proxy, VPN, relay, TOR exit node, or anonymisation service operated by a customer through an ordinary VPS, hosting account, or server is not automatically permitted. Public or open services require prior written approval and may require migration to a suitable plan.

Private customer-operated proxies or VPNs must be authenticated, secured, and limited to identifiable authorised users.

8. Verification and Compliance Review

Interdata Networks may request:

Access may be limited or suspended while review is pending. Failure to provide accurate information or complete a reasonable verification request may result in rejection, suspension, or termination.

• government-issued identification;
• proof of address;
• business registration information;
• proof of payment ownership;
• details of intended use and target categories;
• evidence of authority to access or test a target;
• details of downstream users or customers;
• remediation information concerning an abuse report.

9. Technical Restrictions

Interdata Networks may block, restrict, rate-limit, or require verification for particular:

A destination that is available at one time may later be restricted due to abuse, legal, security, supplier, or operational concerns.

• websites, domains, IP ranges, or destination categories;
• ports and protocols;
• request rates, connection counts, sessions, or bandwidth;
• countries or geographic regions;
• banking, government, ticketing, streaming, messaging, and other sensitive platforms.

10. Credentials and Downstream Users

You must use secure passwords or IP-based access controls, prevent unauthorised sharing, and rotate credentials that may have been compromised.

You may not share proxy credentials outside your organisation unless the plan expressly permits sub-users or resale. Approved resellers must maintain sufficient records to identify the responsible downstream user and must suspend abusive users promptly.

11. Bandwidth, Concurrency, and Fair Use

Usage is subject to the bandwidth, traffic, connection, concurrency, speed, session, and request limits stated on the order page.

Where a service is described as “unlimited”, it remains subject to fair use. Unlimited does not mean unrestricted or permanently dedicated use of all available network capacity.

Interdata Networks may apply speed limits, concurrency limits, target-specific rate limits, bandwidth thresholds, temporary throttling, traffic shaping, or plan migration where usage threatens service stability or is inconsistent with the purchased plan.

Traffic may be measured as total data transferred through the service, including request data, response data, and protocol overhead where technically recorded.

12. IP Address Use and Reputation

IP addresses remain under the control of Interdata Networks or its infrastructure providers. You do not acquire ownership of an assigned address.

Interdata Networks may replace, withdraw, rotate, quarantine, or reassign an address due to maintenance, abuse reports, blacklisting, routing, geolocation, supplier requirements, legal requirements, or service expiry.

Interdata Networks does not guarantee that an IP address will remain accepted by every target, remain absent from every reputation database, retain identical geolocation classification, or avoid CAPTCHAs and anti-bot checks.

13. Hosting Resource Abuse

Customers may not use hosting or virtual-server services in a manner that unreasonably consumes CPU, memory, storage, disk I/O, process counts, or network resources.

Cryptocurrency mining, fork bombs, intentionally disruptive benchmarks, and resource-exhaustion workloads are prohibited unless expressly approved.

14. Email and Port Restrictions

Outbound TCP port 25 may be blocked by default and opened only after review. Interdata Networks may block or restrict additional ports associated with spam, attacks, malware, scanning, or other high-risk activity.

Approval to use a port may be revoked if abuse or reputation concerns arise.

15. Investigation and Enforcement

Where Interdata Networks reasonably suspects a violation, we may:

Immediate action may be taken without prior notice where necessary to protect users, networks, IP reputation, infrastructure partners, or the public.

• request identification or intended-use information;
• issue a warning or remediation request;
• block a destination, port, protocol, credential, or request type;
• rotate or withdraw affected proxy IPs;
• rate-limit or restrict a service;
• preserve relevant records;
• suspend or terminate a service;
• refuse renewal or future orders;
• cooperate with lawful requests from competent authorities.

16. Abuse Reports

Abuse reports should be sent to [email protected] and should include the affected IP address, accurate timestamps and timezone, destination domain or URL, logs or headers, and a clear explanation of the alleged activity.

Incomplete or unverifiable reports may require further information.

17. No Refund for Violations

Suspension, restriction, IP withdrawal, or termination resulting from a violation of this AUP does not qualify for a refund, compensation, or SLA credit except where required by law.

18. Policy Changes

Interdata Networks may update this AUP to address legal, security, operational, technical, or abuse-related developments. Material changes will be published through our website, client area, or another reasonable notice channel.

19. Software Licensing, Microsoft Windows and Activation

Customers must hold and maintain every software licence, subscription, Client Access Licence, user/device entitlement and other permission required for software used on an Interdata Networks service.

Where Interdata Networks makes a Microsoft Windows evaluation, trial, unactivated or customer-licensed (BYOL) image available, the image is supplied as a deployment convenience. A Microsoft Windows licence is not included unless the relevant product description expressly states otherwise.

You are responsible for confirming that your licence or subscription permits deployment and use in a third-party hosted or virtualised environment. Possession of a product key or successful activation does not by itself establish that the required licensing rights exist.

You must not use pirated or cracked software, stolen or improperly obtained licence keys, unauthorised KMS or activation services, activation bypasses, loaders, cracks, or other mechanisms intended to evade software licensing or activation requirements.

Interdata Networks may reasonably request evidence of licensing entitlement when necessary to investigate a complaint, address a material compliance risk, satisfy an infrastructure/provider requirement, or comply with law. Interdata Networks may restrict, suspend, remove or refuse affected software or services where reasonably necessary to address suspected infringement or invalid licensing.

Evaluation or trial software may expire, restart, restrict functionality, require activation or cease operating according to the publisher's terms. Such software behaviour is not, by itself, a VPS hardware or network failure and does not create a service-credit or refund entitlement except where required by law.

20. Shared and Reseller Hosting Fair Use, Storage and Backups

Shared hosting and reseller hosting operate on shared infrastructure. Features described as Unlimited, Unmetered, Unlimited Inodes, Unlimited Accounts, Unlimited Transfer or similar do not provide an unrestricted right to consume all available filesystem, storage, CPU, memory, disk I/O, process, database, mail or network capacity.

Unlimited features are intended for normal website, application, database and email hosting associated with legitimate hosted websites and remain subject to purchased storage, CloudLinux resource limits, available platform capacity, abuse prevention and this Acceptable Use Policy.

Unlimited Inodes means that no fixed advertised inode quota is ordinarily imposed for the applicable plan. Interdata Networks may investigate, restrict, require cleanup, suspend affected workloads or require migration where file or directory counts materially impair filesystem, backup, malware-scanning or server performance; are generated primarily by uncontrolled cache, session, temporary-file or logging processes; consist primarily of archives or non-hosting storage; or otherwise create a material risk to the shared platform or other customers.

Hosting space must not be used primarily as:

Local DirectAdmin backups may be created for legitimate migration, restoration, maintenance and disaster-recovery purposes where the service permits them. Local backups are temporary working copies and are not permanent backup storage.

Unless a service description expressly provides otherwise, Interdata Networks may limit local backup count, size, creation frequency, scheduling window or retention. Up to three local backup archives per hosted account may be retained at one time. Creation of additional local backups may be refused until older local backup archives are removed or transferred off-server.

Interdata Networks may remove expired or abandoned temporary backup files, or require their removal, where reasonably necessary for storage management, security, backup-system operation or platform stability. Where reasonably practicable, notice will be provided before removal. Immediate action may be taken where delay would materially threaten service availability, security, data integrity or other customers.

Complimentary or provider-operated backups are best-effort unless the Customer has purchased a separate backup service with an express retention commitment. Backup schedules, retention and eligibility may vary. Accounts with unusually high storage use, file counts, database size or processing requirements may be excluded from complimentary backup operations where reasonably necessary. Customers remain responsible for maintaining independent current copies of important data.

A reseller is responsible for the activity of customer accounts and sub-users created under the reseller service. Usage by downstream customers is treated as usage under the reseller service for resource-management and abuse purposes.

Interdata Networks may restrict an individual downstream account where practicable, or the reseller service where abuse is widespread, repeated, unresolved, technically inseparable or creates an immediate platform risk.

Where reasonably necessary to protect service reliability, security or fair access to shared resources, Interdata Networks may limit abusive processes, temporarily restrict shared resources, refuse additional local backup creation, exclude an account from complimentary backups, require optimisation or cleanup, require migration to a more suitable service, or suspend an affected account.

Except for urgent security, abuse or platform-stability events, Interdata Networks will normally attempt to provide reasonable remediation instructions before material service restriction.

• a permanent or long-term backup repository;
• general-purpose archive, cloud-drive or object-storage replacement;
• a public file mirror or bulk download repository;
• CDN or proxy storage intended primarily for distribution;
• software, ISO or unrelated file repositories;
• video or media distribution infrastructure; or
• storage for large quantities of files unrelated to hosted websites, applications, databases or email.

21. Contact

INTERDATA NETWORKS / SERVEFORU HOST INTEGRATED

Website: https://billing.svr4u.com

Support: [email protected]

Abuse: [email protected]