Dear Customers,

We sincerely apologise for the recent email notification regarding your bandwidth reaching its limit.

We have recently made changes to our bandwidth counters and usage calculation system, and an issue with the updated calculation/checking process caused these notifications to be sent incorrectly.

Our team is currently reviewing and correcting the bandwidth usage records. Please disregard the previous bandwidth limit notification, as the displayed usage will be updated once the adjustments are completed.

Rest assured that this is related to the bandwidth monitoring and calculation changes, and we are working to ensure the figures are reflected accurately.

We apologise for any confusion or inconvenience caused and thank you for your understanding.

 

Best regards,
SVR4U Team

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