31st Jul 2026

Service Update: Control Panel Access Restored

Service Update: Control Panel Access Restored Dear Customers, We are pleased to inform you that Control Panel access has been temporarily restored through a workaround on our end. Our team is continuing to work closely with our current hoster and upstream provider to fully resolve the underlying routing and propagation issues and restore the ...
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31st Jul 2026

Service Announcement: Control Panel VM Access Issue

Service Announcement: Control Panel VM Access Issue Dear Customers, We are currently aware that some Control Panel VM access is temporarily unavailable due to an issue with our upstream provider involving network routes and route propagation. Our team is actively working with the upstream provider to investigate and restore normal connectivity ...
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17th Jul 2026

Network Incident Intermittent

We are pleased to confirm that the recent network connectivity issue has been fully resolved. The incident was related to the propagation of our IPv4 prefix during the migration to our own Autonomous System, AS219206. For a short period, some networks were still receiving the previous routing announcement while others had already received the new ...
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17th Jul 2026

Network Service Restored [17-07-2026 15:51 GMT+8]

Network Service Restored Dear Customers, We are pleased to confirm that network connectivity has been fully restored and services are now operating normally. The disruption was caused by an issue within the automated failover script, which prevented traffic from switching to the backup upstream connection as intended. Our network team has ...
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