31st Jul 2026

Service Announcement: Control Panel VM Access Issue

Service Announcement: Control Panel VM Access Issue Dear Customers, We are currently aware that some Control Panel VM access is temporarily unavailable due to an issue with our upstream provider involving network routes and route propagation. Our team is actively working with the upstream provider to investigate and restore normal connectivity ...
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17th Jul 2026

Network Incident Intermittent

We are pleased to confirm that the recent network connectivity issue has been fully resolved. The incident was related to the propagation of our IPv4 prefix during the migration to our own Autonomous System, AS219206. For a short period, some networks were still receiving the previous routing announcement while others had already received the new ...
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17th Jul 2026

Network Service Restored [17-07-2026 15:51 GMT+8]

Network Service Restored Dear Customers, We are pleased to confirm that network connectivity has been fully restored and services are now operating normally. The disruption was caused by an issue within the automated failover script, which prevented traffic from switching to the backup upstream connection as intended. Our network team has ...
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17th Jul 2026

Network Update: ASN Migration and High-Availability Testing

Network Update: ASN Migration and High-Availability Testing Dear Customers, We would like to provide an update regarding the recent network disruption. We have recently completed the initial deployment of our new Autonomous System Number (ASN) and are currently integrating multiple upstream network providers to improve redundancy, routing ...
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